Q: Do I need to register as a member?

A: member registration is unnecessary. There are required items such as customer address when ordering..

(Personal identification and contents at the time of customs clearance, law on prevention of criminal profit transfer etc)

Q: Is leakage of personal information okay?

A: We have confirmed with the Cabinet Office and deal strictly.

It is encrypted by our company SSL correspondence. For details, see the privacy policy

Q: Where is your inquiry?

A: Current situation is correspondence by e-mail. We will contact you within one business day usually

We will correspond in order of inquiries ※.

Q: Will my package arrive in my absence?

A: There is no such thing. Our affiliated shipping company from your near home before delivery

We will contact you by phone so we will be delivered when we are at home after checking the phone.

Q: Is there a maximum amount of items to purchase?

A: Basically, there are no customs duties, customs clearance contents, insurance fees, etc. will change.

Please contact us only if an error occurs in our system.

Q: Is there a maximum size of items to purchase?

A: There is no basic, considering the size of mattresses, three-seat sofa, electronic piano or larger

Please contact us in advance.

Q: Do you have coupons etc?

A: There is a coupon issued by our company. Please use by the deadline.

Frequently asked questions are updated sequentially, so please check.

How to use

In the case of (Online or Travel)


1 : You look for products in a Japanese (online or real) stores.

(Before payment!)

Check the product size and packing size.


2 : Estimated by doorbell service.

Apply after confirming the international courier service fee.
Please fill in all the fields and order.

Estimate & Order


Specify the delivery destination as Andensen warehouse in japan.


3 : Make a payment for your (online or real) store shopping.

Doorbell service payment.


Leave the rest to us at the above steps. Deliver to your home!

User guideRouting route confirmationPrice listCountry / regionFAQ

Estimate & Order

ペイパル|Mastercard, VISA, American Express, Discover, UnionPay, JCB

Service name is "doorbell".

--- Example of use ---

Door bellJapan tourismOnline shopping in JapanUsed cars

"doorbell" Contact us

  • "When I went on a trip to Japan, I was fascinated by Japanese furniture and decided to purchase! With this service, furniture arrived home without worry. Great...."

    Kuala Lumpur, Malaysia

  • "当我去日本旅行时,我被日本家具着迷并决定购买! 通过这项服务,家具无忧无虑地到家。 大。"

    Shanghai, China

  • "일본에 갔을 때 오사카에서 골동품 냉장고를 발견했습니다! 이 서비스 덕분에 구입했습니다. 나는 그것을 내 집으로 보냈다. 고맙습니다..."

    Seoul, South Korea

  • "在日本拍賣網站購買汽車。由於這項服務,汽車從日本安全抵達我家。在那之後,我自己註冊了。"

    Hong Kong