Support
Q: Do I need to register as a member?
A: member registration is unnecessary. There are required items such as customer address when ordering..
(Personal identification and contents at the time of customs clearance, law on prevention of criminal profit transfer etc)
Q: Is leakage of personal information okay?
A: We have confirmed with the Cabinet Office and deal strictly.
It is encrypted by our company SSL correspondence. For details, see the privacy policy
Q: Where is your inquiry?
A: Current situation is correspondence by e-mail. We will contact you within one business day usually
We will correspond in order of inquiries ※.
Q: Will my package arrive in my absence?
A: There is no such thing. Our affiliated shipping company from your near home before delivery
We will contact you by phone so we will be delivered when we are at home after checking the phone.
Q: Is there a maximum amount of items to purchase?
A: Basically, there are no customs duties, customs clearance contents, insurance fees, etc. will change.
Please contact us only if an error occurs in our system.
Q: Is there a maximum size of items to purchase?
A: There is no basic, considering the size of mattresses, three-seat sofa, electronic piano or larger
Please contact us in advance.
Q: Do you have coupons etc?
A: There is a coupon issued by our company. Please use by the deadline.
Frequently asked questions are updated sequentially, so please check.
How to use
In the case of (Online or Travel)
------------------------------------------------1 : You look for products in a Japanese (online or real) stores.
(Before payment!)
Check the product size and packing size.
------------------------------------------------2 : Estimated by doorbell service.
Apply after confirming the international courier service fee.
Please fill in all the fields and order.
Estimate & Order
------------------------------------------------
Specify the delivery destination as Andensen warehouse in japan.
------------------------------------------------3 : Make a payment for your (online or real) store shopping.
Doorbell service payment.
------------------------------------------------
Leave the rest to us at the above steps. Deliver to your home!
User guide │ Routing route confirmation │ Price list │ Country / region │ FAQ
"doorbell"Estimate & Order
 |
Service name is "doorbell".
--- Example of use ---
Door bell │ Japan tourism │ Online shopping in Japan │ Used cars
